Privacy Policy
Introduction
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
- Personal Information: Name, email, phone number, and payment details.
- Usage Data: Information about how you use our website and services.
How We Use Your Information
- To process payments and manage course enrollments.
- To provide course updates and customer support via WhatsApp or email (support@quranwitheman.com).
- To improve our services and user experience.
Cookies
We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if preferred.
Data Security
We implement industry-standard measures, including encryption, to protect your data.
User Rights
You have the right to access, update, or delete your personal information. Contact support@quranwitheman.com for assistance.
Refund Policy
Eligibility for Refunds
- Refunds are available only if requested within 7 days of course enrollment.
- No refunds will be provided for missed sessions or incomplete attendance.
How to Request a Refund
To request a refund, email support@quranwitheman.com with your enrollment details and the reason for your request. Refunds will be processed within 14 business days.
Non-Refundable Cases
- Courses already completed or if the client has attended one class.
- Digital materials that have been downloaded or accessed.
Processing Time
Refunds may take up to 14 business days to appear in your account.
For any questions or concerns about these policies, please contact us at support@quranwitheman.com.